You've Got Questions, We've Got Answers.
What are the hours of operation for the Modera Liberty Row leasing office in Charlotte, NC ?
Our leasing office is open 10 AM to 6 PM Monday through Friday, 10 AM to 5 PM on Saturday, and 12 PM to 5 PM on Sunday.
What floor plans are available at the Modera Liberty Row apartments in Charlotte?
We offer a variety of studio, 1-, 2-, and 3-bedroom apartment homes
Does Modera Liberty Row have a concierge?
We do not offer concierge services at Modera Liberty Row.
Is there a parking garage available at Modera Liberty Row in NC?
We provide a controlled-access parking garage.
How does a resident of Modera Liberty Row get a parking spot?
Modera Liberty Row offers parking for our residents.
Are there guest parking spots available at the Charlotte homes?
We do offer guest spots available on a first come first serve basis.
How do residents receive packages at Modera Liberty Row?
Packages are stored in a secure package room at Modera Liberty Row.
Does the community offer a valet trash service? Is there a recycling service offered?
We provide recycling services at Modera Liberty Row.
Is there an elevator available?
Yes, there are three elevators in each building at Modera Liberty Row.
Are there Electric Vehicle/EV charging stations available at the apartment homes in NC ? Is there a charge to use/rent the EV charging parking spot?
While Modera Liberty Row does not currently offer EV charging stations, we provide reserved parking spaces for residents with personal EV chargers.
Are pets allowed at Modera Liberty Row? What are the pet rules and restrictions at the Charlotte apartment homes?
At Mill Creek Residential, we believe pets are part of the family. We allow up to 2 pets per home. Our weight limit for each pet is 120lbs, and our breed restrictions are Pit Bulls (aka Staffordshire Terrier), Bull Terrier, Akita, Presa Canario, Mastiff, Rottweilers, German Shepherds, Dobermans, Chow Chows, or any hybrid or mixed breed of one of the breeds listed.
How do I submit regular and after-hours maintenance requests at Modera Liberty Row?
We proudly offer an on-site maintenance team. Submit routine requests via your Resident Portal; please allow 48 hours for a response. For after-hours emergencies, call our main number and press 1 to speak with Milly, our virtual assistant, who will escalate it to our on-call associate.
Do the apartments have air conditioning?
Our apartment homes come equipped with air conditioning to keep you comfortable all year long.
Do the homes at Modera Liberty Row have full-size in-home washers and dryers?
Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!
Are the apartment homes at Modera Liberty Row wired for Wi-Fi? Is Wi-Fi included with my rent payment?
Our community offers complimentary Wi-Fi access for residents and guests, provided by WhiteSky. Residents also have the option to set up personal in-home internet service for an additional monthly fee.
What kind of appliances do the Modera Liberty Row kitchens have?
Our Charlotte, NC apartment homes offer ENERGY STAR® stainless steel appliances.
What type of countertops do the homes have?
Modera Liberty Row has quartz countertops.
Do the refrigerators have an ice machine?
Our stainless steel refrigerators include an ice maker.
Do the kitchen sinks at Modera Liberty Row have a garbage disposal?
Every stainless steel, single-basin kitchen sink at Modera Liberty Row comes equipped with a garbage disposal.
Do the apartments have dishwashers?
Every apartment home comes equipped with a dishwasher in the gourmet kitchen.
What type of flooring is available in the Charlotte, NC homes?
Every Studio, 1-, 2- and 3-bedroom apartment home at Modera Liberty Row features wood-style plank flooring throughout.
Do the Studio, 1-, 2- and 3-bedroom apartments at Modera Liberty Row have balconies or patios?
Select apartment homes offer private balconies and patios.
Do the homes in NC have keyless entry? Do they have smart features?
At Modera Liberty Row, our apartment homes feature smart home technology with keyless entry, USB outlets, and smart thermostats.
Is there a community pool at Modera Liberty Row? What are the hours of operation? What time of the year is the pool open?
At Modera Liberty Row, we have a pool that is open from 10 AM to 10 PM. During October through February, the pool is closed.
Is there a fitness center? What are the hours of operation?
Modera Liberty Row offers a 24-hour community fitness center.
Is there a clubhouse at Modera Liberty Row in Charlotte, NC ? What are the hours of operation?
The clubhouse will be open from 9 AM to 10 PM for residents and their guests to enjoy.
Is there a pet park at Modera Liberty Row?
Yes, there is a pet park at Modera Liberty Row.
Is there a playground at Modera Liberty Row? What are the hours of operation?
No, there is not a playground at Modera Liberty Row.
Is there a community grilling station?
We proudly offer a community grilling station at Modera Liberty Row for our residents to enjoy.
Are there coworking stations available? What are the hours of operation?
Residents can utilize our coworking spaces in the clubhouse, available 24 hours a day.
When was Modera Liberty Row in Charlotte, NC built?
The community was built in 2025.
How do I apply to rent one of the Studio, 1-, 2- and 3-bedroom apartment homes?
You can apply by clicking here.
When is rent due each month at Modera Liberty Row in Charlotte?
Rent is due on the 1st of each month, with a grace period through the 5th. Late fees begin on the 7th.
What is the smoking policy at Modera Liberty Row?
At Modera Liberty Row, we are a 100% smoke-free community.
What lease terms are available at Modera Liberty Row?
Our community offers a variety of lease terms to meet your needs. Please select an available home to view on our floor plans page for available lease terms.
Are utilities included in the rent payment?
Utilities are not included in the rent payment at Modera Liberty Row.
Can the apartment homes at Modera Liberty Row in NC be sublet or listed on short-term rental platforms like Airbnb or VRBO?
Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.
How do I pay rent?
To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply).
We're also excited to announce that we are now accepting payments with Flex.
With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.
For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.
What steps does Mill Creek take to prevent rental application fraud?
At Mill Creek, we use advanced fraud detection tools to protect both our communities and applicants. These include identity verification, income validation, and document authentication technologies that help flag altered or suspicious information. We also work with trusted third-party partners like Snappt and use screening tools that verify applicant data in real-time.
How much is the deposit at Modera Liberty Row? What additional fees do I need to be aware of when renting a home?
Fees: Application Fee – $75, Administrative Fee – $250, Pet Fee – $250, Pest Control – $3/month, Amenity Fee – $5/month, Pet Rent – $20/month, Bulk Wi-Fi – $65/month, Trash – $25/month.
Is renter's insurance required for the Modera Liberty Row apartments?
At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com.
Do I need to complete a PetScreening Profile?
Yes — and we're glad you asked! At Mill Creek Residential, we believe pets are part of the family. That's why all residents are asked to complete a quick pet profile through PetScreening.com.
Even if you don't have a household pet, this step is required and helps us create a welcoming community for every resident.
🐾 Have a pet? There’s a $30 fee per household pet profile.
🐾 No pet or have an assistance animal? No fee required—just complete the profile so we have your info on file. Your lease process may be delayed if this step isn’t complete, so we recommend checking it off your list early!